Support

We're here when something isn't working the way it should.

No ticket queue, no bot — a message to a real person who can actually fix it.

Check the Help Center first

Many common questions are already answered there — often the fastest path to an answer.

Browse Help Center →

Email support directly

Describe the issue and we'll get back to you as soon as we can.

hi@vendoreye.ae →

Something urgent?

Say so up front if it's blocking a live vendor review or active sourcing event.

Use the contact form →

What to include

Helps us fix it faster.

Your organization name
What you were trying to do
What happened instead — a screenshot helps

What to expect

We read and respond to every message ourselves. Response times vary with volume, but issues affecting live vendor reviews or active sourcing events get priority.

Account or billing

For anything related to your plan or billing, reach out to sales@vendoreye.ae.

Action completed successfully.

Choose which optional technologies VendorEye can use. Strictly necessary technologies are always on because the site and platform can't run securely without them. See our Cookie Policy for details.

Strictly Necessary

Authentication, session management, CSRF and fraud protection, tenant/organization routing, secure document uploads, and remembering this consent choice. VendorEye cannot securely provide the service you're requesting without these.

Always active

Functional

Optional convenience features, such as remembering interface preferences or optional tools you choose to use. No functional technologies are currently active on VendorEye — this category is off by default and kept ready in case one is added later.

Analytics

Helps us understand aggregated usage — pages and features used, navigation patterns, performance — so we can improve VendorEye. No cookie is set and you are not tracked until you allow it; before that, at most a limited, non-identifying signal may reach our analytics provider to confirm the page loaded.

Technology register

Name	Provider	Purpose	Category	Type	Storage	Duration

We're here when something isn't working the way it should.

Check the Help Center first

Email support directly

Something urgent?

Helps us fix it faster.

Your privacy, your choice